FAQs

On this page you can find frequently asked questions to help you use RM Books. Use the menu below to find out about RM Books.

Can't find the help you need? Visit our support centre. Online Support

Issues Support Issues / support

How do I get support on RM Books?

We have a useful 'getting started' guide that you can refer to for any queries or support needed with RM Books. To access the guide visit: http://books.rm.com/Help

The latest status of the RM Books service, including any issues, can be seen here >>

New fuctionality - release notes

The RM Books platform's functionality is continually being improved, based on your requests and suggestions. You can see release notes for recent new releases here.

How to get help:

Please do tell us about any issues you encounter so we can get them fixed:

  • You can report any issues you discover using RM Books via this online form.
  • Live-chat is available for teacher and admin users during office hours.
  • From w/c 13th April 2015, admin and teacher users can just phone the number at the top right of their screen.
  • Any problems with how certain books render can be reported by clicking the “!” icon at the bottom left of the books viewer.